Sales Manager - Ladies Designer Brands

The Bay ( Toronto, Canada )

Sales January 6, 2012

Job Description

The Bay, Queen Street is looking for an individual with Outstanding Leadership abilities to manage our Ladies Designer Department so as to contribute to delivering exceptional customer service to our valued customers. Sales Manager - Ladies Designer Brands Position Overview You are a customer-focused individual who understands the importance and intricacies of being ready to serve the customer.  As a Sales Coach your focus is your team, ensuring that they have the understanding, skills and resources to deliver the optimal customer experience.  In a performance driven culture your mandate is to lead the execution of the Customer Service Strategy and deliver the results. You appreciate that teamwork is the culmination of individual efforts against a common goal. Position Highlights Lead the execution of Company strategies including Full Service Business, Customer Service and In Store Marketing Foster teamwork and collaboration to meet and exceed department goals Build and execute development plans to drive optimal performance for all direct reports Interview and recruit talent to build bench strength Leverage and coach Associates on product knowledge Analyze available reports and metrics to understand the business and develop short and long term action plans that address opportunities and positively impact the business Leverage key business drivers to deliver on the department goals Develop short and long term business plans that address opportunities and positively impact the business Build and execute development plans to drive optimal performance for all direct reports Qualifications Demonstrated superior  customer focus Demonstrated strong communication and motivation skills Ability to translate behaviors into optimal selling experience and achievement of results 5 to 10 years experience in high end sales volume necessary Able to lead and inspire a large team of 50 or more associates Knowledge of Ladies Fashion Brands, Accessories and current Fashion Trends Adaptable to working in a fast paced, flagship store environment Able to build relationships with vendor partners